There are currently no restrictions/limitations or requirements by law for people to be able to enter the venue. We suggest regular at home testing, and we at the venue are doing are very best to increase air flow/ventilation in the venue whenever possible. Hand sanitiser is available on entry and at the bar.
Please send all ticket enquires to firstname.lastname@example.org. This includes refunds.
Can I bring my child?
Typically, this is fine, as long as they are accompanied at all times by a responsible adult. If we have set the show to 18+ however, this is not advised.
Do I need to print my ticket?
No, we are absolutely fine with you showing this from your smartphone. Save that paper!
Are tickets still available?
Unless the website says the show is sold out, tickets will still be available, but please note - we take tickets off sale at 5pm on the day of the show in order to be ready to open. In those instances, if the show has not been displayed as sold out, tickets will be available on the door, but cost a little more.
Can I sell my ticket to a friend?
Yes, this will be fine, but email us on email@example.com to let us know so we can make a change on our records. Please do not exchange any money with somebody you do not know without contacting us prior where we can verify their ticket for you.
My tickets haven't been emailed?
Before you reach out, please check your junk email, it may have landed in there. If you still cannot locate them, email us on firstname.lastname@example.org and we will solve it for you. There's every chance you may have spelt your email address wrong.
What are the stage times?
We do not release stage times, we encourage you to arrive from the moment the doors open and enjoy our venue until we close at 11pm.
Do you have a bar?
Yes we have a bar with a range of Beer, Ale, Cider, Spirits and Soft Drinks.
Are you disabled friendly?
Yes we are, please refer to the Venue Access section on this very website.
Where can I park?
If you follow the road round on Elizabeth Street, you are likely to find a number of spaces on the flyover. There are also parking spaces at the nearby Cruise Terminal and De Bradelei Wharf. If you can find anywhere closer then please use the spaces you find but there an abundance of spaces at both. Please read signs where you choose to park - there are private spaces in the vicinity. Please do not obstruct neighbouring businesses. Normal parking rules apply - wardens do patrol the area.
Can I take my alcoholic beverage outside?
Unfortunately, we are not permitted to allow you to take your drinks outside. You can leave them in the lobby area where they will be well looked after while you grab some fresh air/have a smoking break.
Do you take card payment?
Yes, we do!
Can I hire the venue?
This is something we can discuss. Please email email@example.com where we can discuss the suitability and logistics of your event.